Thrill Privacy Policy

Thrill collects personal data that users provide directly during registration and ongoing use of the platform. This includes, but is not limited to, full name, date of birth, residential address, email address, phone number, and payment details.

Categories of Personal Data Collected

• Identity information (name, date of birth, national identification);
• Contact details (email address, phone number, residential address);
• Financial information (payment method details, transaction history);
• Technical data (IP address, device type, browser type, session logs);
• Behavioural data (activity patterns, preferences, interaction history).

Purpose of Collection

Personal data is collected to verify user identity, process transactions, maintain account records, comply with regulatory obligations, and improve the quality of services provided.

Security Measures

Thrill applies technical and organisational measures to safeguard personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and secure data storage protocols.

User Rights

Users have the right to:

• Access personal data held about them;
• Request correction of inaccurate or outdated information;
• Request deletion of personal data, subject to legal and regulatory requirements.

Compliance

All data collection and processing activities are conducted in accordance with applicable laws in Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016 and relevant data protection principles recognised under Pakistani law.

Personal information collected by Thrill is used strictly for lawful and transparent purposes. No data is processed beyond the scope of what is necessary for the stated objectives.

Purposes of Data Use

• Account management: to create, maintain, and administer user accounts on the platform;
• Transaction processing: to facilitate deposits, withdrawals, and related financial operations;
• Service improvement: to analyse platform performance and enhance the overall user experience;
• Marketing communications: to send relevant promotional information to users who have opted in to receive such correspondence;
• Analytics: to understand usage patterns and inform product development decisions;
• Regulatory compliance: to fulfil obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

Lawful Basis for Processing

All data processing activities are carried out on one or more of the following lawful bases:

• Explicit user consent provided during registration or account use;
• Contractual necessity, where processing is required to deliver services;
• Legal obligation, where processing is mandated by applicable law;
• Legitimate interests, where processing supports platform security and fraud prevention.

Personal data is never sold to third parties for commercial gain. Its use is limited to the purposes described in this document.

Users of the Thrill platform have the right to access, review, and manage the personal data associated with their accounts.

Accessing Personal Data

Users may request a summary of the personal information held about them by contacting the Thrill support team through the official communication channels available on the platform.

Correcting Personal Data

If any personal information on record is inaccurate or incomplete, users may submit a correction request. Thrill will review and update the relevant records within a reasonable timeframe, subject to identity verification.

Deleting Personal Data

Users may request the deletion of their personal data. Such requests will be processed in accordance with applicable legal and regulatory requirements. Where data retention is mandated by law, deletion may be deferred or partial.

Consent to Security and Payment Processing

By registering and using the Thrill platform, users consent to:

• Security verification checks conducted as part of identity and fraud prevention procedures;
• The processing of payment data by authorised third-party payment service providers, who handle transactions on behalf of the platform.

All third-party providers engaged for these purposes are required to handle personal data securely and in compliance with applicable data protection standards.

The Thrill platform is intended exclusively for individuals who are 18 years of age or older. Access to, and use of, the platform by minors is strictly prohibited.

Age Verification

Thrill cannot independently verify the age of every user without the submission of valid identity documentation. Users are required to provide accurate information during registration, and age verification documents may be requested at any time as part of KYC procedures.

Data Collected from Minors

If Thrill becomes aware that personal data has been collected from an individual under the age of 18, that data will be deleted promptly. Parents or legal guardians who believe that a minor has submitted personal information to the platform are encouraged to contact the support team immediately to request removal of that data.

Thrill does not knowingly collect, store, or process personal information from minors, and appropriate safeguards are maintained to support this commitment.

Thrill operates with the support of partners and service providers located in various countries. As a result, personal data may be transferred to, and processed in, jurisdictions outside of Pakistan where those partners conduct their operations.

Basis for International Transfers

By registering an account and using the Thrill platform, users acknowledge and consent to the transfer of their personal data to countries that may have different data protection standards than those applicable in Pakistan.

Confidentiality Assurances

All international partners and processors engaged by Thrill are contractually required to:

• Handle personal data with the same level of confidentiality and security applied by Thrill;
• Use personal data only for the specific purposes for which it was shared;
• Comply with applicable data protection obligations in their respective jurisdictions.

Thrill takes reasonable steps to ensure that cross-border data transfers are conducted responsibly and that user information remains protected regardless of the location of processing.

This Privacy Policy constitutes a legally binding document that governs the collection, use, and management of personal data in connection with the Thrill platform.

Scope and Effect

The terms contained within this document may alter, limit, or clarify the scope and effects of certain rules relating to data processing. Users should read this document in full to understand how it applies to their use of the platform.

Acceptance

This disclaimer and the Privacy Policy as a whole become applicable to a user upon:

• Completing the account registration process and accepting the terms presented at that stage;
• Affirmatively acknowledging the policy through a designated acceptance mechanism on the platform;
• Continuing to access or use the platform following any published updates to this document.

Once accepted, this document forms part of the user’s agreement with Thrill and governs the processing of their personal data for the duration of their relationship with the platform.

Cookies are small text files placed on a user's device by a website during a browsing session. They allow the website to recognise the device on return visits and store relevant preferences or session data.

How Thrill Uses Cookies

The Thrill platform uses cookies for the following purposes:

• Statistical analysis: to collect aggregated data on how users interact with the platform;
• Behavioural analysis: to understand navigation patterns and identify areas for improvement;
• Personalisation: to remember user preferences and tailor the platform experience accordingly;
• Platform improvement: to identify technical issues and inform ongoing development of the site.

Cookie Retention

Cookies placed by the Thrill platform are retained for a period of up to 12 months from the date of placement, after which they expire automatically.

Cookie Management

Users may adjust their browser settings to refuse or delete cookies at any time. Disabling cookies may affect the functionality of certain features on the platform.

Access to and use of the Thrill platform constitutes full and unconditional acceptance of this Privacy Policy in its entirety.

Current Version

The version of this Privacy Policy currently published on the Thrill website supersedes all previous versions. Users are advised to review this document periodically to remain informed of any updates or amendments.

Continued Use

If a user continues to access the platform following the publication of an updated Privacy Policy, that continued use will be treated as acceptance of the revised terms. Users who do not agree with the terms of this document should discontinue use of the platform and contact the support team to address any outstanding matters related to their account or personal data.

Thrill may share personal data with third parties under specific and defined circumstances. Such sharing is conducted only to the extent necessary and in compliance with applicable legal obligations.

Circumstances for Data Sharing

Personal data may be disclosed to third parties in the following situations:

• Legal compliance: where disclosure is required by law, court order, or regulatory authority;
• Dispute resolution: where data is necessary to investigate, manage, or resolve a complaint or legal claim;
• Contractual arrangements: where third-party service providers require access to personal data to deliver services on behalf of the platform.

Third-Party Identification

Where third-party recipients are identified on the platform, users may refer to the relevant sections of the website for further details. Where specific parties are not named, Thrill will inform users of the purpose and scope of any data sharing prior to, or at the time of, disclosure where legally permissible.

Consent

By submitting personal information to the Thrill platform, users provide their consent to the sharing of that data with third parties in the circumstances described above. Third parties who receive personal data are required to handle it in accordance with applicable data protection standards and the terms of their agreements with Thrill.

The Thrill platform may contain hyperlinks to external websites operated by third parties. These links are provided for informational or navigational purposes.

Third-Party Websites

Each external website linked from the Thrill platform operates under its own privacy policy and data handling practices. Thrill has no control over, and accepts no responsibility for, the personal data collection or processing activities of any third-party website.

User Responsibility

Users are advised to:

• Review the privacy policy of any external website before submitting personal information;
• Exercise caution when navigating away from the Thrill platform to third-party online destinations;
• Understand that Thrill cannot guarantee the security or privacy standards applied by external websites.

The presence of a link to an external website on the Thrill platform does not constitute an endorsement of that website or its data practices.